The Server Sitters facility in is equipped with dramatically

Late Tuesday afternoon, Server Sitters founder and CEO Adam Gallant, announced the official launch of the beta version of a support control center that allows any client who has support services part time, to turn on and off support automatically with the simple click of a mouse. Lead programmers from Server Sitters recently completed the script which is currently in the final testing phases.

So essentially, if a Server Sitters customer is outside of their normal coverage area, but chooses to activate the help-desk for their lunch hour, they simply send a quick email to a specific address, the address is automatically parsed by Server Sitters technology, and immediately turns support live automatically. Then, the client can turn it off simply by sending another similar email. The entire process now makes it a seamless process for Server Sitter customers to activate their controls whenever necessary.

Server Sitters has been providing five star outsourced customer support services to web hosting companies of all sizes since 2001. Currently, Server Sitters directly manages close to 3 million websites around the world, providing Linux and Windows administration services, and custom software development to a multitude of clients. Server Sitters programmers and engineers are dedicated to their customers, and work 24/7 to deliver the highest possible level of custom service to website owners and their valued customer base.

The Server Sitters facility in is equipped with dramatically improved redundant bandwidth and a cutting-edge advanced network backed by a talented support staff. To insure uninterrupted power, Server Sitters management has also recently invested in several backup generators to insure optimal long term protection for their customers.

CEO Adam Gallant added, “We knew from day one that if we built a company that was a fun place to work, we would be able to attract the most talented and capable support representatives in the industry, & if we had great talent, any service we sold would ultimately keep our customers happy.”

Server Sitters is an industry leader in top-level technical support solutions for web hosting providers, striving to be the industry’s leading supplier of tier-based support and customer service. Specializing in web hosting support for companies of all sizes, The Server Sitters top priority is to provide their valued clients with the highest quality technical support solutions.

Server Sitters is an outsourced support provider specializing in hosting support for web hosting companies that require Help Desk Support, Live Chat Support and/or Telephone Support Services.

 Prior to contracting with Dynamix for Managed IT services, Ocean Canyon Properties had successfully implemented Dynamix's dVoice VOIP (Voice over IP) telephony solution for its call centers and corporate users. Ocean Canyon selected dVoice in May of 2011 after a decision to migrate from another vendor's VOIP-based communications system.

The decision to migrate was necessitated due to limited functionality, service outages, and poor support by their previous vendor. Dynamix Cloud Services now provides Ocean Canyon Properties a complete end-to-end solution to include support for desktop,Cheap Dedicated server, network, and unified communications users. Dynamix cloud-based services and collaboration tools ensures Ocean Canyon Properties' IT problems are addressed instantly and often, even before they happen utilizing Dynamix's proactive and preventative maintenance and monitoring services.

"We selected Dynamix for Managed IT Services because of the success we had with their dVoice communication solution and services. Our previous communications solution had limited functionality and we had been experiencing outages, poor support and arrogance from our vendor at the time," said Peter Graffman, Founder, Chief Development Officer & Executive Vice President of Ocean Canyon Properties. "Combining Dynamix's cloud-based communications and Managed IT Services allows us to focus on our core business, not our IT infrastructure.

Tools like Dynamix's NetHawk and Kaseya provide the proactive monitoring and preventive maintenance to avoid network infrastructure and IT environment issues before they disrupt our users and business. In addition, Dynamix's SLOs (Service Level Objectives) and 24/7 Help Desk ensures that all our requests are addressed in a timely manner assuring our business continuity."
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